Article 1- Parties
Name …… (Hereinafter referred to as Seller).
Name – Surname:
Article 2- Subject
The subject of this contract is that the BUYER made an electronic order from the SELLER’s website at https://nazisiksoy.com regarding the sale and delivery of the product whose qualities and sales price are specified below, in accordance with the provisions of the Law on the Protection of Consumers and the Regulation on Distance Contracts. determining the rights and obligations of the parties.
By signing this contract, the buyer shall pay the name, title, full address, telephone, e-mail and other access information of the seller, the basic characteristics of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and delivery costs, the goods subject to sale. All preliminary information, warnings, instructions for use and information about the use of the right of “withdrawal” and how to use this right, the official authorities and offices where they can submit their complaints and objections are clearly, understandable and informed by the seller in accordance with the internet environment. confirms and accepts; The business accepts and declares in accordance with the provisions of this contract that he ordered the goods afterwards.
The invoice issued on the order given by the buyer with the preliminary information, usage instructions and warnings on https://nazisiksoy.com.com is part of this contract.
Article 3- Contract Subject
Product / Payment / Delivery information The type and type, quantity, number, brand / model, sales price, payment method, delivery person, delivery address, invoice information, shipping fee of the product / products received in electronic form are as follows. As the buyer, the person who will be invoiced for the product and the person making the contract must be the same. The information below must be correct and complete. The buyer accepts to fully compensate for the damages arising from situations where this information is not correct or incomplete, and also accepts any liability that may arise from this situation.
The SELLER reserves the right to suspend the order when it deems necessary and the information given by the BUYER does not match the truth. In cases where the SELLER detects a problem in the order, if the BUYER cannot reach the BUYER from the phone, e-mail and postal addresses given by the BUYER, it freezes the execution of the order for 15 (fifteen) days. The BUYER is expected to communicate with the SELLER regarding the issue during this period. If no reply is received from the BUYER within this period, the SELLER cancels the order so that both parties are not harmed.
Payment Method and Plan: It is a payment method made by credit card through the online virtual POS application. The iyzico infrastructure is used for online virtual POS at https://nazisiksoy.com. For information about iyzico, www.iyzico.com.
Article 4- Contract Date and Force Majeure
The contract date is the date on which the order was placed by the buyer. Situations that do not exist or are not foreseen at the time of signing the contract, that develop outside the control of the parties, which make it impossible for one or both of the parties to fulfill their obligations and responsibilities imposed by the contract, or to fulfill them on time, force majeure (natural disaster, war , terrorism, uprising, changing legislative provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The party taking place in the person of force majeure will notify the other party immediately and in writing. During the continuation of the force majeure, the parties will not have any responsibilities due to their failure to fulfill their actions. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.
Article 5- Seller’s Rights and Obligations
5.1. The seller agrees and undertakes to fulfill the obligations imposed on her in the contract in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on Distance Contracts, except for force majeure.
5.2. Persons under the age of 18 (eighteen) cannot shop at https://nazisiksoy.com.com. The seller will be based on the correct age specified by the buyer in the contract. However, the seller will not be liable in any way due to the wrong age of the buyer.
5.3. Https://nazisiksoy.com.com is not responsible for price errors caused by system errors. Accordingly, the seller is not responsible for the promotional or price errors that may arise from the system, design or illegal interventions to the website. Based on system errors, the buyer cannot claim rights from the seller.
5.4. You can shop at https://nazisiksoy.com.com by credit card (Visa, Master Card, etc.) or bank transfer. Orders that are not transferred within one week of the order date will be canceled. The processing time of the orders is not the moment when the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (or EFT) reaches the bank accounts of the seller. Payment methods such as paid delivery or postal check without consulting customer service are not accepted.
Article 6- Buyer’s Rights and Obligations
6.1. The buyer accepts and undertakes to fulfill the actions imposed on her in the contract, except for force majeure.
6.2. The buyer accepts and undertakes that he / she accepts the terms of the employment contract and will pay in accordance with the payment method specified in the contract.
6.3. Buyer name, title, full address, telephone, e-mail and other access information from the website https://nazisiksoy.com.com, basic characteristics of the goods subject to sale, sales price including taxes, payment method, delivery conditions and delivery Information on the costs, all preliminary information about the goods subject to sale, warnings, instructions for use and the use of the right of “withdrawal” and how to use this right, the official authorities and offices where they can submit their complaints and objections are clearly, understandable and informed by the seller in accordance with the internet environment, it accepts and declares that it confirms this preliminary information electronically.
6.4. Depending on the previous article, the Buyer has read and informed the information about …………………………… .. (link) which includes product order and payment conditions, product usage instructions, measures taken and warnings made against possible situations and declares that he has given the necessary confirmation.
6.5. If the buyer wishes to return the product she received, she agrees and undertakes not to damage the product and its packaging in any way, and to return the original invoice and delivery note at the time of return.
Article 7- Order / Payment Procedure
Order: The TL amount including VAT (total installment amounts in installment transactions) of the products added to the shopping cart is processed through the posu of the relevant bank card after it is approved by the buyer. The processing time of the orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account. In the event that it is understood that the goods subject to the contract cannot be supplied for an exceptionally just cause and / or if there is a stock problem, the buyer is immediately informed and approved by the buyer, then another product of equal quality and price may be sent to the buyer or in line with the buyer’s desire and choice; Another new product may be sent, the product may be expected to enter the stocks or the other obstacle preventing delivery may be removed and / or the order may be canceled. In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer is informed of this situation and the total price paid and any documents that put him under debt, if any, are returned to him within ten days at the latest and the contract is canceled. In such a case, the buyer will not have any additional material and moral damages from the seller.
Payment: After the delivery of the product, if the relevant bank or financial institution fails to pay the price of the product to the Seller due to the fact that the credit card belonging to the Buyer is used unfairly or unlawfully by unauthorized persons, not due to the Buyer’s fault, the Buyer will give the product delivered to the Seller within 10 days. It is mandatory to send to. In such cases, shipping costs belong to the Buyer. If the buyer chooses to pay by credit card, the PURCHASER will confirm the relevant interest rates and the information regarding the default interest separately from the bank, and the provisions regarding interest and default interest will be applied within the scope of the “Credit Card Agreement” between the Bank and the BUYER in accordance with the provisions of the current legislation, declares and undertakes.
Article 8- Shipment / Delivery Procedure
Shipment: Following the completion of the payment process, with the sending of the order confirmation e-mail, the product / products are delivered to the courier company with which the seller has an agreement, on the day determined by the seller every month. The days determined by the seller to ship the product are announced to the buyers on the seller’s website https://nazisiksoy.com By signing this agreement, the buyers accept, declare and undertake the implementation of the delivery procedure.
The product (s) will be delivered to the address of the buyer by cargo that the seller has agreed upon. The delivery time is …… .. business days after the product is delivered to the cargo. Provided that the buyer is notified in advance in writing or through a continuous data carrier, this period is at most ……. the day can be extended. The products are sent to the regions where the cargo companies do not deliver the address by phone notification. In regions where the Cargo Company delivers one day a week, in cases of inaccuracies and deficiencies in the shipping information, some social events and natural disasters may extend the specified day. Due to these prolongations, the buyer cannot assume any liability on the seller. If the product is to be delivered to another person or organization from the Buyer, the Seller is not responsible for the extra shipping costs that may arise from the person or organization not accepting the delivery, inaccuracies in the shipping information and / or the recipient’s absence.
If the product / products did not reach the customer within the specified days, delivery problems should be reported immediately to the customer service via firstname.lastname@example.org e-mail address. In case of damaged package; Damaged packages should not be received and a report should be submitted to the Cargo Company official. If the Cargo Company official thinks that the package is not damaged, the buyer has the right to open the package there, check that the products have been delivered undamaged, and request that the situation be determined with a report. After the package is received by the Buyer, it is accepted that the Cargo Company has fulfilled its duty completely. If the package has not been accepted and the report has been kept, the situation should be reported to email@example.com and the seller Customer Service as soon as possible, together with the remaining copy of the report at the Buyer.
Article 9- Procedure on Product Return and Right of Withdrawal
The buyer has the right to withdraw from the contract within fourteen days after receiving the goods without any justification and without penal terms. In accordance with the general communiqué of the tax procedure law numbered 385, the buyer must send an invoice for the product delivered together with the product to the seller in order to be able to make returns. The right of withdrawal starts from the day the goods are delivered to the buyer by cargo. The cost of returning the returned product or products is paid by the buyer. There is no right of withdrawal for goods prepared in line with the buyer’s wishes and / or the personal needs of the buyer. In the event that the buyer exercises his right of withdrawal, the seller will return the total price received within twenty days from the receipt of the invoice together with the product, and any document that puts the consumer under debt, at no cost to the consumer. The decrease in the value of the delivered goods or the existence of a reason that makes it impossible to return does not prevent the exercise of the right of withdrawal. However, if the depreciation or the impossibility of the return is due to the consumer’s fault, the seller must compensate the value or decrease in the value of the goods. The general return period for each product received inadvertently is 7 days. During this period, the return of products that have been opened, used, destroyed, etc. are not accepted. Returns must be made in original packaging. In cases where any opening, deterioration, breakage, destruction, tearing, use and other conditions are detected in the products and their packages, and if the product cannot be returned in the state it was delivered to the buyer, the product will not be returned and the price will not be refunded. In order to return the product, the situation should first be communicated to the customer service at firstname.lastname@example.org. The information about the return of the product is sent to the customer by the seller. After this meeting, the invoice containing the information about the product return must be delivered to the seller via the Cargo company that delivers it to the address of the buyer.
If the returned product that reaches the seller meets the conditions specified in this contract, it is considered as a return and the refund is made to the credit card or account of the buyer. No refund will be made until the product is returned. The reflection period of credit card refunds on credit card accounts is at the disposal of the relevant bank. If the shopping is made with a credit card and in installments, the credit card refund procedure will be applied as follows: If the buyer has submitted the purchase request with the number of installments, the Bank pays the buyer in installments. After the seller pays the entire price of the product to the bank at once, in case the installment expenses made from the Bank POS are returned to the buyer’s credit card, the requested refund amounts are transferred to the bearer accounts by the Bank in installments, in order to prevent the parties involved in the matter from falling into disadvantage. The installment amounts paid by the buyer until the cancellation of the sale, if the return date and the card cut-off date do not coincide, 1 (one) refund will be reflected on the card each month and the buyer will receive the installments paid before the return as much as the number of installments paid before the return, and will be deducted from your current debt. For memberships sold for a specific period (3, 6 and 12 months), the remaining fee for the customer who wants to terminate the membership before the expiry of the previously specified period is subtracted from the total period of purchase, the subscription advantageous price difference and the subscription discount difference, if any, are deducted and the remaining months are calculated. will be returned. In the event of the return of goods and services purchased by card, the seller cannot pay the buyer in cash in accordance with the contract made with the Bank.
In the case of a refund transaction, the merchant, namely the seller, will make the refund via the relevant payment software, and the merchant, the seller, is obliged to pay the relevant amount to the Bank in cash or on account, and the buyer cannot be paid in cash in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the buyer pays the bank the amount in one go.
Article 10- Privacy
Alıcı tarafından iş bu sözleşmede belirtilen bilgiler ile ödeme yapmak amacı ile satıcıya bildirdiği bilgiler, satış platformu dışında satıcı tarafından 3. şahıslarla paylaşılmayacaktır. Satıcı bu bilgileri sadece idari/ yasal zorunluluğun mevcudiyeti çerçevesinde açıklayabilecektir. Araştırma ehliyeti belgelenmiş her türlü adli soruşturma dahilinde satıcı kendisinden istenen bilgiyi elinde bulunduruyorsa ilgili makama sağlayabilir. Kredi Kartı bilgileri kesinlikle saklanmaz, Kredi Kartı bilgileri sadece tahsilat işlemi sırasında ilgili bankalara güvenli bir şekilde iletilerek provizyon alınması için kullanılır ve provizyon sonrası sistemden silinir. Alıcıya ait e-posta adresi, posta adresi ve telefon gibi bilgiler yalnızca satıcı tarafından standart ürün teslim ve bilgilendirme prosedürleri için kullanılır. Bazı dönemlerde kampanya bilgileri, yeni ürünler hakkında bilgiler, promosyon bilgileri alıcıya onayı sonrasında gönderilebilir.
Article 11- Authorized Courts and Enforcement Offices in Case of Dispute
In the event of a dispute arising from the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts at the place of residence of the Buyer or the Seller are authorized up to the value announced by the Ministry of Industry and Trade every year in December. If the order is realized, the Buyer is deemed to have accepted all the terms of this contract.